S60 devices

Support

Here you can get the answers to most asked questions about S60 software and the contact information for phone support services.

FAQ

What is S60?

The S60 is the software that runs S60 devices, which are also called smartphones. S60 software consists of a user interface and all of the software and applications necessary to run a smartphone. S60 software runs on the open Symbian OS (operating system). In addition to existing applications, you can also install additional applications.

Who makes or owns S60 software?

S60 is developed by Nokia and licensed by some of the foremost mobile device manufacturers in the world such as Nokia, LG, Lenovo and Samsung. S60 software, built on the Symbian OS (operating system), is the world's leading smartphone platform, with millions of devices and thousands of mobile applications on the market.

What can I do with an S60 device?

An S60 smartphone has all the features that you would expect from a normal GSM, WCDMA or CDMA phone. In addition, a phone running S60 also has certain software applications that allow you to manage your personal information, install and use new applications or content, and create your own content, such as photos.

S60 has an intuitive, friendly user interface. You can change menus and folders and create shortcuts to applications, or personalize your phone with themes, wallpapers, screensavers, bookmarks, and ringing tones.

Many S60 phones offer easy access to the Internet, email, and PC data. The standard applications set includes music and video players.

How do S60 devices compare with other phones?

S60 smartphones are highly advanced phones that can download software applications, browse the mobile Internet in color, and manage communications such as text messaging, multimedia messaging, and voice calls. Other phones may have some of these features, but not the full range that S60 devices offer. Also, an S60 phone offers a larger screen, a richer and easy to use interface, multi-tasking for using more than one program at a time, access to more on-phone storage space, and additional third-party software programs.

Which devices use S60 software?

Please visit our S60 phones page for an up to date list of announced and available S60 phones.

How do I personalize my phone?

There are many ways to personalize your S60 phone. For example, you can add a background image to the main screen, change your ringing tone, set up messaging groups, set specific ringing tones for groups or individuals, add photos to contacts so that they show up when receiving a call, download content and software, change the UI theme, and rearrange and rename many of the icons in the main menu.

Where can I find additional applications or software for my device?

Mobile applications are now available from a wide variety of sources. Take a look at your operator portal, or try some of these sites for try-and-buy applications: Handango, Softwaremarket, SymbianGear

How do I put software on my phone?

There are many different methods. You can download an application with your phone's browser, have it sent via MMS or email, or download it to your PC and transfer it via InfraRed, Bluetooth, or a cable connection.

How do I remove applications or software that I no longer need?

Simply delete the application in the Application Manager, which is accessible from the main Menu. For more detailed information, refer to your device's user guide.

Can I upgrade the S60 software?

No, you can't. If needed, fixes to existing software can be installed at a manufacturer's service center.

If I buy software to my current S60 phone, can I also use it in my next S60 phone?

Unfortunately, no. Most applications are copyright-protected and software use is tied to the serial number of your phone. However, freeware software can naturally be used in several phones.

Can my phone get a virus or other malware from downloading new applications?

You can help protect your device against mobile malware by being careful when accepting applications sent via Bluetooth or as an MMS attachment. As a rule of thumb, don't download, approve or install applications from unknown or unreliable sources.

To improve security, the latest S60 3rd Edition software includes a new security architecture that can be used to further improve protection against mobile malware. For added protection, S60 software allows you to add anti-virus and encryption applications.

Phone Support

If you have questions about your S60 phone please contact your phone manufacturer's support services.

S60 Open to new features